Confidentiality Agreement

**PRIVACY AND SECURITY POLICY**

All services provided in our store, and Yeni Mah, Plevne Cad, No:44/A Pendik / İST are owned and operated by Bayramdan Bilgi Teknolojileri San. Tic. Ltd.Şti.. 

Our company may collect personal data for various purposes. Below is a description of how and in what manner personal data is collected, and how and in what manner this data is protected.

Personal information (such as name, surname, company information, phone number, address, or email address) is collected by our store as a result of membership or by filling out various forms and surveys on our Store.

Our company may periodically send campaign information, new product information, and promotional offers to customers and members. Our members can choose whether or not to receive such information when they become a member, and this choice can be changed later in the account information section after logging in or by notifying through the link in the information message received.

During the approval process conducted through our Store or email, the personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have with our members.

To identify issues related to the system and to resolve potential problems or disputes regarding the services provided quickly, our company records and uses the IP addresses of its members. IP addresses can also be used to generally identify users and collect comprehensive demographic data.

Our company may use the information requested directly for the purpose of direct marketing, either by itself or by the persons it works with, outside the purposes and scope determined by the Membership Agreement. Personal information may be used to contact the user when necessary. The information requested by our company, or provided by the user, or related to transactions conducted through our Store, can be used by our company and the persons it collaborates with for various statistical evaluations, database creation, and market research without disclosing the identity of our members, outside the purposes and scope determined by the "Membership Agreement."

Our company is committed to treating confidential information as strictly private and confidential, taking necessary measures to prevent any part of the confidential information from entering the public domain or being unauthorizedly used or disclosed to a third party, and exercising due diligence to maintain its confidentiality.

**CREDIT CARD SECURITY**

Our company prioritizes the security of credit card holders shopping at our shopping sites. Your credit card information is not stored in our systems in any way.

When entering the transaction process, there are two important things to check to ensure you are on a secure site. One is a key or lock icon located at the bottom of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information is used only in accordance with the sales transaction process and as per your instructions. Information related to the credit card used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for inquiry independently of our shopping sites. If the card’s availability is confirmed, shopping will continue. Since no information related to the card can be viewed or recorded by us, it prevents third parties from accessing this information under any circumstances.

The reliability of payment/invoice/delivery address information for orders placed online with credit cards is monitored by our company against Credit Card Fraud. For this reason, in order for customers placing an order for the first time from our shopping sites to proceed to the procurement and delivery stage, it is necessary to confirm the accuracy of their financial and address/phone information. For verification of this information, the bank or the customer owner of the credit card may be contacted if necessary.

All information you provide while becoming a member can only be accessed and changed by you. If you securely protect your member login information, it is not possible for others to access or change your information. For this purpose, the 128-bit SSL security area is used during membership transactions. This system is an internationally recognized encryption standard that is practically unbreakable.

Today, more preference is given to online shopping sites that have a customer service line or information line with specified address and phone information. This allows you to obtain detailed information about any issues you may have and gain more accurate insights about the reliability of the firm providing online shopping services.

Note: We recommend that you pay attention to the presence of the firm’s address and phone number on Internet shopping sites. If you are going to shop, note down all the phone/address information of the store from which you are buying the product before making the purchase. If you have doubts, verify by calling before shopping. All information regarding our company is specified on all our online shopping sites.

**MAIL ORDER CREDIT CARD INFORMATION SECURITY**

The identification and credit card information you send us via mail-order will be kept confidential in accordance with our company's privacy principles. This information will be held for a period of 60 days against possible objections related to charges from the credit card from the bank, and will be destroyed thereafter. In the case of any unauthorized charge other than the amount for the mail-order form you have approved and sent for the products you ordered, you can naturally object to the bank and this does not pose a risk since you can prevent the payment of this amount.

**THIRD-PARTY WEBSITES AND APPLICATIONS**

Our Store may link to other sites within its website. Our company is not responsible for the privacy practices and contents of those sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only related to the use of our Store and do not cover third-party websites.

**EXCEPTIONAL CASES**

Under the limited circumstances stated below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to:

1. To comply with obligations imposed by prevailing legal regulations issued by authorized legal authorities, such as laws, decrees, regulations, etc.;

2. To fulfill the requirements of the "Membership Agreement" and other contracts made with users;

3. When information related to users is requested for the execution of a duly conducted investigation or inquiry by competent administrative or judicial authorities;

4. In cases where it is necessary to provide information to protect the rights or security of users.

**EMAIL SECURITY**

Do not include your credit card number or passwords in the emails you send to our Customer Services regarding any order. The information in emails can be viewed by third parties. Our company cannot guarantee the security of the information transmitted in your emails under any circumstances.

**BROWSER COOKIES**

Our company may obtain information about users visiting our store and their use of the website through a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user’s browser to be stored in memory. The technical communication file saves the status and preferences of the site, facilitating the use of the Internet.

The technical communication file helps to obtain statistical data about how many people visit the site, the purpose of a person's visit, how many times they visit it, and how long they stay on the site. It is not designed to receive data or any personal information from the main memory or from your email. Most browsers are primarily designed to accept technical communication files, but users can change their settings to either prevent the technical communication file or be notified when one arrives if they wish.

Our company reserves the right to change these "Privacy Policy" provisions at any time by publishing them on the site or sending them to users via email or posting them on the site. In the event that the Privacy Policy provisions are changed, they will become effective as of the date they are published.

For any questions or suggestions regarding our privacy policy, you can send an email to info@esved.com.tr. You can reach our company via the following contact information:

Company Name: Bayramdan Bilgi Teknolojileri Sanayi ve Ticaret Ltd. Şti.

Address: Aydıntepe Mahallesi sevindik sokak no 14 Tuzla / İstanbul

Email: info@esved.com.tr

Phone: 0505 158 33 33