Distance Sales Agreement

**DISTANCE SALES CONTRACT**

1. **PARTIES**

This Contract has been signed between the parties mentioned below under the terms and conditions specified herein.

A. ‘BUYER’; (hereinafter referred to as "BUYER" in the contract)

B. ‘SELLER’; (hereinafter referred to as "SELLER" in the contract)

NAME-SURNAME: Bayramdan Bilgi Teknolojileri San. Tic. Ltd.Şti.

ADDRESS: Yeni Mah, Plevne Cad, No:44/A Pendik / İST

By accepting this contract, the BUYER acknowledges and accepts that if they confirm the order subject to the contract, they will be obliged to pay the total amount of the order, including any shipping fees, taxes, or other additional fees that may apply, and that they have been informed about this matter.

2. **DEFINITIONS**

In the implementation and interpretation of this contract, the terms written below will refer to the explanations next to them.

MINISTER: The Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: The Consumer Protection Law No. 6502,

REGULATION: The Regulation on Distance Contracts (OG: 27.11.2014/29188)

SERVICE: All consumer transactions other than the provision of goods made or promised in return for a fee or benefit,

SELLER: The company that offers goods to consumers in the scope of its commercial or professional activities or acts on behalf of or for the account of the goods offered,

BUYER: The real or legal person acquiring, using, or benefiting from a good or service for non-commercial or non-professional purposes,

SITE: The website owned by the SELLER,

ORDERING PERSON: The real or legal person requesting a good or service through the SELLER's website,

PARTIES: The SELLER and the BUYER,

CONTRACT: This contract concluded between the SELLER and the BUYER,

GOODS: The tangible personal property subject to the transaction and software, audio, visual, and similar intangible goods prepared for use in electronic environments.

3. **SUBJECT**
   
This Contract regulates the rights and obligations of the parties in accordance with the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of the product(s) ordered by the BUYER electronically via the SELLER's website, which are described by their qualities and sales prices below.

The listed and advertised prices on the site are the sales prices. The declared prices and promises are valid until they are updated or changed. Prices announced for a limited time are valid until the specified period ends.

4. **SELLER INFORMATION**

Title: Bayramdan Bilgi Teknolojileri San. Tic. Ltd.Şti.

Address: Yeni Mah, Plevne Cad, No:44/A Pendik / İST

Phone: 0505 159 4444

Email: info@esved.com.tr

5. **BUYER INFORMATION**

Recipient: {customer_name}

Delivery Address: {customer_address}

Phone: {customer_phone}

Email: {customer_mail}

6. **ORDERING PERSON INFORMATION**

Name/Surname/Title: {customer_name}

Address: {customer_address}

Phone: {customer_phone}

Email: {customer_mail}

7. **PRODUCT/PRODUCTS SUBJECT TO THE CONTRACT INFORMATION**

7.1. The basic features of the goods/products/services (type, quantity, brand/model, color, number) are published on the SELLER's website. If a campaign has been organized by the SELLER, the basic characteristics of the relevant product can be reviewed during the campaign period. This is valid until the campaign date.

7.2. The listed prices on the site are the sales prices. Declared prices and promises are valid until they are updated or changed. Prices announced for a limited time are valid until the specified period ends.

7.3. The total sales price of the goods or services subject to the contract, including all taxes, is shown below.

Order Amount: {shipping_amount}

Delivery Address: {customer_address}

Recipient: {customer_name}

Invoice Address: {customer_invoice}

Order Date:

7.4. The shipping cost for product shipment will be paid by the BUYER.

8. **INVOICE INFORMATION**

Name/Surname/Title:

Address: {customer_name}

Phone: {customer_phone}

Email/username: {customer_mail}

The invoice will be delivered to the invoice address along with the order during the delivery of the order.

9. **GENERAL PROVISIONS**

9.1. The BUYER accepts, declares, and undertakes that they have read and understood the basic characteristics of the product subject to the contract, its sales price, and payment method, as well as the preliminary information regarding delivery, on the SELLER’s website and that they have electronically confirmed these necessary assurances. The BUYER also accepts, declares, and undertakes that they have accurately and completely acquired the address that must be provided by the SELLER to the BUYER before the establishment of the distance sales contract, the basic characteristics of the ordered products, their prices including taxes, and the payment and delivery information.

9.2. Each product subject to the contract will be delivered to the BUYER or the person or organization specified by the BUYER at the address indicated within the time period mentioned in the preliminary information on the website, depending on the distance to the BUYER's place of residence, without exceeding the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER retains the right to withdraw from the contract.

9.3. The SELLER undertakes, declares, and confirms that they will deliver the product subject to the contract in full, in accordance with the specifications indicated in the order, and with any guarantee documents and user manuals, as required by law, in a complete, functioning, and compliant manner under principles of accuracy and honesty.

9.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining explicit consent before the deadline for the performance of their contractual obligations.

9.5. If the fulfillment of obligations under the contract becomes impossible, the SELLER agrees to notify the consumer in writing within 3 days from the date they have learned of this situation and to refund the total amount to the BUYER within 14 days.

9.6. The BUYER acknowledges, declares, and undertakes that they will confirm this Contract electronically for the delivery of the product subject to the Contract and that, in case of any failure to pay the price of the product subject to the Contract for any reason and/or cancellation in bank records, the SELLER's obligation to deliver the product will cease.

9.7. The BUYER agrees, declares, and undertakes that if the credit card belonging to the BUYER is used fraudulently by unauthorized persons after the product subject to the contract has been delivered to the BUYER or the person or organization specified by the BUYER, and if the payment for the product is not made to the SELLER by the relevant bank or financial institution, the BUYER will return the product to the SELLER at the SELLER's shipping cost within 3 days.

9.8. If the SELLER cannot deliver the product subject to the contract in due time due to force majeure circumstances, such as occurrences that are beyond the parties' will, unforeseen, and prevent or delay the performance of the parties' obligations, the SELLER agrees to notify the BUYER of this situation. The BUYER also reserves the right to request the cancellation of the order, replacement of the product with an equivalent if available, and/or postponement of the delivery until the impediment is removed. When the order is canceled by the BUYER, in case of cash payments made by the BUYER, the product amount will be refunded to them in cash within 14 days. For credit card payments, the product price will be refunded to the relevant bank within 14 days after the cancellation of the order by the BUYER. The BUYER acknowledges that the average process for the refund amount to be reflected in the BUYER's account may take 2 to 3 weeks, and the BUYER cannot hold the SELLER responsible for possible delays, as this process entirely depends on the bank's procedures.

9.9. The SELLER has the right to contact the BUYER through the address, email address, landline, and mobile phone numbers specified in the registration form by the BUYER or updated later by the BUYER for communication, marketing, notification, and other purposes via mail, email, SMS, phone calls, and other means. By accepting this contract, the BUYER acknowledges and declares that the SELLER may carry out the aforementioned communication activities directed towards them.

9.10. The BUYER will inspect the goods/services before receipt; they will not accept any damaged or defective goods/services (e.g., dented, broken, torn packaging, etc.) from the shipping company. The goods/services accepted will be considered undamaged and sound. It is the BUYER's duty to protect the goods/services after delivery. If the right of withdrawal will be exercised, the goods/services must not be used. The invoice must be returned.

9.11. If the holder of the credit card used during the order is not the same person as the BUYER or if a security breach related to the credit card used in the order is detected before the delivery of the product to the BUYER, the SELLER may request the BUYER to present the identity and contact information of the credit card holder, the previous month's statement of the credit card used in the order, or a letter from the bank of the cardholder stating that the credit card belongs to them.